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Hi there,

Sam from Moz's Help Team here!

Could you please pop a message about this over to [email protected] so that we can assist you there directly?

Thank you!

Hi there- thanks for reaching out and sorry about the trouble!

There isn't actually a way to manually index backlinks I'm afraid.

If some of your links aren't appearing, this is definitely due to the way we collect this information for our link index and it is actually expected that we won’t find every page and link because we aren’t looking for them all! When we collect this data, we’re looking specifically for the most valuable links and, rather than crawling your entire site or every site, we collect this by starting our crawler on a few highest ranking sites and letting it perform a breadth first search to see what it finds.

For each page that we crawl, we first collect each of it’s links before following these and collecting the details of each page that these link to and so on. There’s a set limit of links that we’ll crawl per page and pages that we’ll crawl per site so it’s expected that we may not follow every link on a site this way - so we won't always find all your available backlinks.

Generally, we recommend using a wide variety of backlink tools to get the most illustrative picture of how your site's backlink profile looks. OSE and Ahrefs index differently and have different purposes. Ahrefs is good for quantity while OSE is great for finding higher quality links. Domain Authority is our own proprietary metric that is closely correlated to Google rankings, so our customers often use OSE to research influential sites to build links.

I hope this helps - let me know if you have any further questions!

Hi there,

Sam from Moz's Help Team here - thanks so much for reaching out!

So, a couple of things - when you disavow a link through Google, it doesn't actually remove the link, Google just stops putting SEO weight into it. So our crawler will still find the link. Unfortunately there isn't a way in Link Explorer to "disavow" a link yet so we will still show it.

Disavowing a link doesn't take it away from our tools, so they will still appear as backlinks to your site. The fact that Google disregards them in relation to your site does not take them off the sites they are on, so best practice is to approach the webmaster first and request the link be removed. If you get no response then disavow with Google:).

I also want to note a couple of things about your DA drop in general - overall, seeing your DA drop is a fairly common problem and can be attributed to a few things:

1.Links we previously discovered are now marked as lost.
2. You've earned more links, but the highest authority sites have grown their link profile even more.
3. The links you've earned are from sites that we haven't seen correlate well with higher Google rankings.
4. We've done a better or worse job crawling sites/pages that have links to you (or don't).

It's a bit difficult to isolate the exact cause of what happened without your own SEO consultant or developer being able to take a dive into this, but you can definitely read more specific information here if you'd like to understand more about the process:).

Something else to note is that on March 5th, we rolled out an entirely new DA calculation method, which affected the DA of many sites. You can read more about this update here https://cloudz.click/domain-authority-2.0.

Do let us know if we can help with anything else!

Hi there,

Sam from Moz's Help Team here!

Sorry for any confusion.

So the thing is, for us to update any 301 link, we would need to re-discover the old pages to be able to follow and update the metrics.

As our index continues to grow and links are rediscovered, links which have changed should be marked as “lost” for the original domain and “discovered” for the new domain. In order for our crawler to update metrics to reflect the new domain, it would need to recrawl the pages linking to your site and discover the links which redirect.

The discrepancies between the DA of your old domain and new domain are probably due to the previously externally discovered links that haven't moved over just or haven’t been discovered. I hope this helps to explain - definitely let me know if you have any follow up questions!

Hi there,

Sam from Moz's Help Team here!

So when you see a DA of 1 or 2,, this will usually mean that we haven't indexed that site yet or we haven't found any inbound links for that particular site. That can happen for a number of reasons, such as we haven't found any external links to the site or the site is blocking our crawler or the site is fairly new.

When we compile our index by first crawling the more valuable pages we find and moving on from there. Specific pages may not be crawled if they have lower quality links on them or appear to be part of an unintentional link farm (for example, things like programmed calendars). If you’re wondering why we’re not identifying links to your site, I would suggest checking to make sure we’ve indexed the sites and pages you know are linking to your site.

Also, it’s important to keep in mind that with Link Explorer, new data is added all the time, so please keep an eye out for new data to be available for your site!

I hope this helps - please let me know if you have any other questions!

Hi there Jared,

Sam from Moz's Help Team here - thanks so much for reaching out to us!

Apple Maps are updated in the same way the other partner listings are updated - could you please pop an email over to [email protected] about this, along with the business name/phone number/address of the affected listing, so we can investigate this issue further for you and see if there's anything that may be holding up the update on Apple Maps?

Looking forward to hearing from you!

Hi Jared!

Just following up here as I've just seen your ticket submitted to our Help Desk. We will be in touch soon!

Hello!

Sam from Moz's Help Team here!

So -  after being found, newly discovered links have the ability to be populated into our index in about 3 days. However, there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we are always adding new data to our index, but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index.

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

Lastly, I have a great guide here with some things to check around why we may not have found your links yet: https://cloudz.click/help/link-explorer/link-building/moz-isnt-finding-your-links If you'd like any further information, please feel free to pop us an email over at [email protected]. We do also have a great guide to Domain Authority just here: https://cloudz.click/learn/seo/domain-authority