Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your business shine with Listings AI
      Moz Local

      Let your business shine with Listings AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Why Can't Googlebot Fetch Its Own Map on Our Site?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Why Can't Googlebot Fetch Its Own Map on Our Site?

    Technical SEO
    2
    3
    4411
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • KempRugeLawGroup
      KempRugeLawGroup last edited by

      I created a custom map using google maps creator and I embedded it on our site. However, when I ran the fetch and render through Search Console, it said it was blocked by our robots.txt file. I read in the Search Console Help section that: 'For resources blocked by robots.txt files that you don't own, reach out to the resource site owners and ask them to unblock those resources to Googlebot."

      I did not setup our robtos.txt file. However, I can't imagine it would be setup to block google from crawling a map. i will look into that, but before I go messing with it (since I'm not familiar with it) does google automatically block their maps from their own googlebot? Has anyone encountered this before?

      Here is what the robot.txt file says in Search Console:

      User-agent: *
      Allow: /maps/api/js?
      Allow: /maps/api/js/DirectionsService.Route
      Allow: /maps/api/js/DistanceMatrixService.GetDistanceMatrix
      Allow: /maps/api/js/ElevationService.GetElevationForLine
      Allow: /maps/api/js/GeocodeService.Search
      Allow: /maps/api/js/KmlOverlayService.GetFeature
      Allow: /maps/api/js/KmlOverlayService.GetOverlays
      Allow: /maps/api/js/LayersService.GetFeature
      Disallow: /
      
      Any assistance would be greatly appreciated.
      
      Thanks,
      
      Ruben
      
      1 Reply Last reply Reply Quote 1
      • KempRugeLawGroup
        KempRugeLawGroup @Charles-O last edited by

        Awesome, Croy. That was extremely helpful.

        Thanks,

        Ruben

        1 Reply Last reply Reply Quote 0
        • Charles-O
          Charles-O last edited by

          Hello Ruben!

          Not too long ago, I saw a hangout with John Mueller who got the same question and gives a logical answer. Here's the URL at timestamp 46:06 https://www.youtube.com/watch?v=i_xnKznRNCc&feature=player_embedded#t=2766

          I'd transcript if I had the time, but it will take you a couple of minutes. It essentially says that even though it is embedded, it won't access that block of content because maps.googleapis.com/robots.txt blocks it. If I understood wrong, please let me know!

          I had the same problem where part of my content was coming from the pins INSIDE the map, but since it was blocked, it couldn't reach the content itself. Had to do a workaround

          Hope it helps!

          EDIT: Just jumping back in to say that you should look back at your site. Seems like Google can correctly crawl its own map and the content served through it. Our site has no more problems related to this. November the 15th I still had issues, but today I've tested multiple times and it looked okay.

          Croy

          KempRugeLawGroup 1 Reply Last reply Reply Quote 4
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • Breemcc

            Our clients Magento 2 site has lots of obsolete categories. Advice on SEO best practice for setting server level redirects so I can delete them?

            magento nginx

            Our client's Magento website has been running for at least a decade, so has a lot of old legacy categories for Brands they no longer carry. We're looking to trim down the amount of unnecessary URL Redirects in Magento, so my question is: Is there a way that is SEO efficient to setup permanent redirects at a server level (nginx) that Google will crawl to allow us at some point to delete the categories and Magento URL Redirects? If this is a good practice can you at some point then delete the server redirects as google has marked them as permanent?

            Technical SEO | | Breemcc
            0
          • d.bird

            Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'

            A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results. Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/ Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page. I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed. Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?

            Technical SEO | | d.bird
            0
          • Alex_RevelInteractive

            Google will index us, but Bing won't. Why?

            Bing is crawling our site, but not indexing it, and we cannot figure out why -- plus it's being indexed fine in Google. Any ideas on what the issue with Bing might be? Here's are some details to let you know what we've already checked/established: We have 4 301’s and the rest of our site checks out We’ve already established our Robots is ok, and that we are fixing our site map/it's in fine shape We do not see anything blocking bingbot access to the site There is no varnish or any load balancers, so nothing on that end that would be blocking the access We also don't see any rules in the apache or the .htaccess config that would be blocking the access

            Technical SEO | | Alex_RevelInteractive
            1
          • scott315

            How to find temporary redirects of existing site you don't control?

            I am getting ready to move a clients site from another company. They have like 35 tempory redirects according to MOZ. Question is, how can I find out then current redirects so I can update everything for the new site? Do I need access to the current htaccess file to do this?

            Technical SEO | | scott315
            0
          • artdivision

            How can I block incoming links from a bad web site ?

            Hello all, We got a new client recently who had a warning from Google Webmasters tools for manual soft penalty. I did a lot of search and I found out one particular site that sounds roughly 100k links to one page and has been potentialy a high risk site. I wish to block those links from coming in to my site but their webmaster is nowhere to be seen and I do not want to use the disavow tool. Is there a way I can use code to our htaccess file or any other method? Would appreciate anyone's immediate response. Kind Regards

            Technical SEO | | artdivision
            0
          • OptiBacUK

            Can hotlinking images from multiple sites be bad for SEO?

            Hi, There's a very similar question already being discussed here, but it deals with hotlinking from a single site that is owned by the same person. I'm interested whether hotlinking images from multiple sites can be bad for SEO. The issue is that one of our bloggers has been hotlinking all the images he uses, sometimes there are 3 or 4 images per blog from different domains. We know that hotlinking is frowned upon, but can it affect us in the SERPs? Thanks, James

            Technical SEO | | OptiBacUK
            0
          • PooleyK

            404 error - but I can't find any broken links on the referrer pages

            Hi, My crawl has diagnosed a client's site with eight 404 errors. In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors? Thanks for your help. Katharine.

            Technical SEO | | PooleyK
            0
          • aethereal

            Blocking URL's with specific parameters from Googlebot

            Hi, I've discovered that Googlebot's are voting on products listed on our website and as a result are creating negative ratings by placing votes from 1 to 5 for every product. The voting function is handled using Javascript, as shown below, and the script prevents multiple votes so most products end up with a vote of 1, which translates to "poor". How do I go about using robots.txt to block a URL with specific parameters only? I'm worried that I might end up blocking the whole product listing, which would result in de-listing from Google and the loss of many highly ranked pages. DON'T want to block: http://www.mysite.com/product.php?productid=1234 WANT to block: http://www.mysite.com/product.php?mode=vote&productid=1234&vote=2 Javacript button code: onclick="javascript: document.voteform.submit();" Thanks in advance for any advice given. Regards,
            Asim

            Technical SEO | | aethereal
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.